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Dedicated resources comprised of three levels of support to engage with your ecommerce team from day-1

Venda provides dedicated resources comprised of three levels of support to engage with your ecommerce team from day-1 offering their expert advice along with training and delivery of all your ecommerce needs. Our experts provide end-to-end support - designed to help you plan, design, test, and execute multi-channel ecommerce strategies.

Your commerce account manager, service delivery manager and helpdesk team work together as a comprehensive unit to meet the day-to-day challenges that many of our clients face as they build and grow their ecommerce division.

Your assigned resources help you grow your multichannel business and maximise your investment in the Venda cloud commerce platform through a holistic review and development of your commerce strategy.

This resource helps you:

  • With store optimisation and best practices through SEO/SEM, Site Usability and Product Merchandising to effectively increase site conversion and registration
  • Leverage Cross-Channel Marketing insight in areas such as Mobile, Social Media and E-mail Marketing
  • Monitor Analytics
  • Setting and Tracking Quarterly KPIs
  • Providing consultancy and technical assistance with Venda Partners
  • Enhancing Platform functionality, training and communicating roadmap
  • Serving as your primary point of contact
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